Contact Us
Questions about contracts, need support, or want to discuss how Understory can help your institution? We'd love to hear from you!
Email Support
For general inquiries, technical support, or partnership opportunities:
Response Time
We aim to respond to all inquiries within 1-2 business days. For urgent technical issues affecting your account, please include "URGENT" in your email subject line.
Common Questions
Account & Billing
For subscription changes, billing questions, or account management, please email us at info@understoryanalytics.com with your account details.
Contract Data Inquiries
For questions about specific contracts, please verify information directly with the respective GPO or supplier. Contract data is provided "as-is" from source organizations.
Partnership Opportunities
Interested in partnering with Understory or becoming a data provider? Reach out to discuss collaboration opportunities at info@understoryanalytics.com.
Connect With Us
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